Jenn “JPP” Plasse-Puzey is senior vice president of operations at Convey Health Solutions. She brings more than 20 years of experience driving strategy and transformation within the healthcare industry, primarily through her impactful tenure at CVS Health/Aetna.

Throughout her career, Jenn has led enterprise-wide initiatives that span organizational strategy, product development, team building, and technology modernization. She has consistently delivered innovative solutions to some of healthcare’s most complex challenges—improving access, enhancing affordability, and elevating the member experience.

As a leader, Jenn is known for her energy, authenticity, and commitment to empowering others. She’s an avid runner, former competitive athlete, proud mother of two, and a passionate advocate for the underdog.