Healthy Rewards
& Engagement
Healthy activities deserve healthy rewards.
Let’s collaborate to achieve a tailored, personalized end-to-end program that drives action—for better quality outcomes and member satisfaction.
Aligned incentives
One-size-fits-all engagement strategies limit your plans’ ability to improve health. Connect the right rewards to the right activity for the right members. Whether it’s depression or diabetes screening, vaccinations or cardiovascular behavioral therapy, ensure the activities you promote match the populations within your membership.
Incentivize Activities that Best Match Your Membership & Plan Goals
- Diabetes screening
- Diabetes retinal exam
- Cardiovascular behavioral therapy
- In-home assessments
- Chronic condition care
- Vaccinations
- Health risk assessments
- Depression screening
- Tobacco cessation
- Portal use and digital engagement
- And more
Traditional gift card programs aren’t designed to encourage healthy behavior, and many cards aren’t even used. While we manage gift card rewards, we believe rewards and incentives have a greater impact when the money is invested in supplemental benefits (dollars are loaded onto members’ flex cards) or a curated reward store.
Motivate, support, and reward your members
Our member-focused reward and incentive programs center on behavior completion that supports member health outcomes, generates delight, and drives your health plan’s objectives.
collaborative definition and scoping of the program
configurable program design simplifies earning and accessing rewards
deploy a multi-channel strategy to educate, engage, and drive members to take ownership of their health
data-driven insights optimize campaign effectiveness by prioritizing members, and personalizing messaging, channels, and timing
improve with campaign impact evaluations and performance measurement across risk and quality
Right member. Right time. Right channel.
Invaluable insights
Continuous program insights are vital for making the necessary short- and long-term decisions about your rewards program and how it’s improving members’ healthy behaviors.
Operational insights:
- member engagement rates
- program utilization
- omni-channel and A/B testing results
- spend and use tracking
Clinical outcome insights:
- medical cost trends
- quality outcomes
- clinical documentation / RAF
Easy access for members
Members keep track of their earned rewards and incentive eligibility through the member portal. And when they have questions or need assistance, our award-winning member services team is there to support their experience.
Configure the program to reward your members in accordance with claims validations, or allow them to attest to activity completion directly in the portal.
Learn how a a well-designed reward and incentive program can benefit your members through personalized activation and experiences, and your plan through improved business outcomes.
Explore another solution to elevate your healthcare payer business.
drive program adoption and member stickiness