Complete Supplemental Benefits Management Solution
Optimize your supplemental benefit programs with Convey’s comprehensive management solution.
We’re the leading supplemental benefits administrator, delivering expertise, integration, and analytics for maximum performance. Get access to our proven partners, or continue your relationships with existing partners.
Craft a supplemental benefits program
that attracts, engages, and ultimately retains your members; and let us manage it for you.
1500+
Benefit Configurations
40+
Health Plans
14 Years in MA
Supplemental Benefit Management
Engage members with a suite of programs
Simplify member experience and better understand member behavior to gain an edge in engaging and retaining your members. Comprehensive reporting tools deliver analytics you can trust to improve clinical, quality, and risk outcomes—whether you implement one program or all.
The Convey Difference
Miramar:Benefits was built to manage and support supplemental benefits programs. It allows for flexible benefit design, exchanges member data, and enforces compliance. Comprehensive analytics offer a deeper understanding of which benefits are most effective for your plan.
Dedicated member contact center
Inbound and outbound member services
Program design assistance
Benefit-based incentives
Inbound and outbound member services
Vendor integration and management
Chronic condition alignment
Utilization monitoring
Flex card programs–one card for all member benefits
Unify your supplemental and extra benefits with Convey’s flex card. We aggregate and support nearly all plan benefit programs with a single or multi-purse structure to account for each plan’s unique benefits. One benefit card gives members access to all integrated benefits and merchants. With benefit card restrictions at item and merchant levels, we ensure your members are using their benefits to stay healthy.
And we make it easy for plans, too. You have one account manager, one reporting suite, one set of service-level agreements, and consolidated billing. We automatically process accurate and timely benefit payments for your members, removing the need for your plan to pre-fund potentially unused benefits.
OTC benefit administration–focused on member experience and insights
Rely on our end-to-end benefit administration expertise for everything a successful OTC benefit program needs.
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CMS-compliant processes.
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Product procurement and delivery.
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Exceptional member services.
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Multi-channel member outreach.
Work with Convey and discover new ways to elevate the member experience and improve your program’s value. Data analytics uncover undocumented risk gaps, evaluate clinical initiative overlap, and appraise member cohorts and conditions.
Healthy food benefit–choices make it work
Design your healthy food benefit to appeal to all your members. Offer the plan-approved food they need with our healthy food benefit catalogs and cards–and the largest network of grocers and retailers. They can shop in the store or select home delivery.
The comprehensive program design covers food procurement, selection oversight, nutritional services, and delivery. Automatic transaction and allowance balance tracking puts critical data in your hands (and your members’).
Rewards and incentives–flexibility drives success
Align the right members with the right incentives. Our differentiated approach incentivizes activities that match your Medicare membership. It drives member action and delivers rewards to improve health and satisfaction through a multi-channel education strategy.
Reward healthy behavior with healthy incentives. Convey initiates and delivers rewards through flexible channels linked to plan objectives. Our consultative partnership with plans allows us to configure each program to achieve better quality outcomes and member satisfaction. Year-round performance insights drive short- and long-term decisions to improve healthy behaviors, continuously.
Deliver your best
Offer the best supplemental and extra benefits, and you’ll surely attract new members and retain existing ones. Convey’s integrated benefit management solution supplies you with industry experts, advanced analytics, proprietary technology, and market-leading engagement services. Partner with us for program support from start to finish.
Our integrated benefits management solution delivers the experts, analytics, technology, and market-leading services your program needs — from start to finish.
Deliver the best supplemental benefits that attract new members and retain existing members.
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