Do you have the necessary holistic approach to your members’ entire journey with your plan?
Our built-for-purpose platform is constructed to master complex processes for health insurance enrollment, premium billing, document processing, and more.
Convey’s Miramar:Member Platform
Delivers flexible business process solutions for the operational results and member experience you strive for.
Keep your health plan members happily enrolled. From intake and verification to reporting, Miramar offers total member enrollment management with automated and accurate reconciliation processes.
Eliminate missed revenue and inaccurate claims payments. Our Miramar:Reveal solution increases visibility into how data flows through your organization and ways to improve operational success.
Experience the power of automated adjustments for member coverage changes. Unlock personalized invoicing, versatile payment options, and seamless integration with premium payment information, empowering you to promptly meet the ever-changing needs of your members.
Extensive document capture and fulfillment services linked to every stage of the Medicare pre-enrollment and enrollment process, including seamless integration of document triggers for all enrollment, billing, and grievance procedures.
Deliver a detailed root cause analysis for every type of grievance, and kickstart a series of improvements to effectively alleviate long-term grievances while enhancing customer satisfaction.
Achieve one-call resolution with the customer experience interface that empowers contact center agents to provide exceptional customer service to your membership.
Access aggregated, pertinent member data–including member-specific action items and alerts automatically reconciled to the member record–for limited screen / system navigation.
The Miramar enrollment and billing platform connects key constituents via API.
We integrate seamlessly with CMS and external enrollment portals. Allow us to integrate with your claims processor, pharmacy benefit manager (PBM), financial institution of choice, and more for even faster and efficient communication with your membership.
Deploy a comprehensive platform that supports enrollment, billing, reconciliation, and more. Seamlessly integrate it with your existing platforms and configure any of our solutions to your plan’s needs.