Document Processing & Management
Streamline document processing and management needs with our comprehensive solution for the government-sponsored health plan market.
Integrate critical document management functionality at each stage of the enrollment, premium billing, and grievance processes.
Inbound mail and document capture
Simplify the complexity of managing high volumes of paper with reduced administrative burden and data accuracy.
Member Correspondence Processing
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Paper Enrollment Forms
- Coordination of Benefits
- Privacy Forms
- Best Available Evidence
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Returned Mail Processing
Inbound features
Flexible form capture requirements
Automated workflows
Member record integration
Timely processing for CMS requirement adherence
Experience efficiency in managing inbound documents.
Outbound document fulfillment
Associated with each step of the pre-enrollment and enrollment process.
Letter Image Retention
USPS, CASS, and NCOA Processing
Automated Letter Triggering, Data Population, and Customization
Mail Stream Tracking
Pre-sort Processing / Discounts
Return Mail Barcoding
Fulfillment Quality Control
Inventory Management
Dedicated Operational Oversight
Volume, Age, and Timeliness Reporting
Automated Envelope Insertion with Integrated Barcoding
Outbound features
Automated document and exhibit creation and triggering
Operational oversight through mail stream tracking and volume reporting
Compliance support with quality controls
Streamline your document fulfillment processes.
Discover how our document processing solutions elevate your enrollment and premium billing management.
