Attract
New members.
Valued members.
What draws Medicare Advantage members to your plan and not your competitors’?
Tailored benefit design
Grab attention with the exceptional supplemental and extra benefits your members want.
Flex-benefit card puts control in members' hands
Members take charge of all their benefits with one card. Our web platform, mobile app, and award-winning contact center make it easy. We support variable benefit and multi-purse arrangements and keep it simple for plans — one account manager, one reporting suite, one set of service-level agreements, and consolidated billing.
OTC benefits services focus on member experience.
Multi-channel member outreach and seamless OTC product procurement and delivery services produce outstanding member service (and a stress-free experience for plan staff). Analytics offer valuable insights into undocumented risk gaps, member cohorts, and conditions, driving improvements to meet your members’ needs better.
Healthy food benefit gives members options
Convey’s healthy food benefit catalog, card, and extensive network of grocers and retailers mean members have choices. Whether they opt for in-store shopping or home delivery, benefits are built around plan-approved food. The program’s design takes the burden off plans by bringing together food procurement, selection oversight, nutritional services, and delivery.
Hearing benefit offers members support and access
Make it easy for members to get hearing benefits with access to our robust national provider network and FDA-compliant devices from major hearing aid brands. The member portal offers ongoing support, education, and guidance to those with mild to moderate or severe hearing loss. Straightforward benefit and pricing models allow effective, flexible program structuring.
Rewards and incentives improve member health
Reward activities that align with your members to increase member satisfaction and achieve better-quality outcomes. Our unique capabilities to glean key performance insights allow us to shape a program for your plan and your members.
Higher quality ratings
Increase enrollment and your program’s value with improved quality measures.
Star ratings make a difference. A 2013 study found that a 1-star higher rating was associated with a 9.5% increase in the likelihood of enrolling. Another review of Medicare Advantage data in 2018 showed that increasing a Star rating by 1 star was associated with an 8% to 12% enrollment increase the following year.
How can you improve your rating?
Stellar sales team
Attract more members with well-equipped ethical agents you trust.
The best sales team relies on the right people and the right tools. Our Miramar:Agent solution brings them together and manages the entire agent relationship. Gain confidence your agents meet regulatory and plan education requirements with our certification solution. Plus, you’ll have oversight of ongoing sales and marketing initiatives and agent performance.
Our easy-to-use plan comparison tool and enrollment portal are perfect for agent-assisted enrollments or self-enrolling seniors. Prospective members can compare medical and drug coverage options, premiums, cost estimates, and provider networks by specialty and distance.
Need more support during peak sales seasons like OEP and AEP? Take advantage of the experienced and licensed agents we recruit, train, and manage.
Let’s Talk
Ensure your plan is getting the attention you want from prospective members.
We have the tools, expertise, and analytics for staying focused on better benefit design, higher quality ratings, and a stellar sales team.
